Privacy Policy
Privacy Policy
This Privacy Policy outlines how collects, uses, stores, and protects the personal data of individuals who visit our website or purchase our products. Our business specializes in the import and export of essential food commodities, including rice, eggs, chicken, and other grocery products. We respect your privacy and are committed to handling your data with transparency and in compliance with applicable privacy laws and regulations. This policy is designed to help you understand the type of data we collect, how it is used, and the choices you have regarding your information.
Information We Collect
When you interact with our website or place an order, we collect various types of personal and technical information to fulfill your request and improve your experience. This includes, but is not limited to, your name, email address, phone number, billing and shipping address, and payment details. Additionally, we may collect device-specific data such as IP address, browser type, time zone settings, and information about your browsing behavior. This data is collected through direct input from you as well as through automated technologies like cookies and third-party analytics tools.
How We Use Your Personal Data
We use the data we collect for a variety of business purposes to serve you better. This includes processing and shipping your orders, providing customer service, sending order confirmations and updates, issuing invoices, and handling returns or refunds. With your consent, we may also use your information to send promotional emails or offers related to new products, discounts, or company news. Internally, your data helps us enhance website performance, detect fraudulent activities, and ensure a secure and personalized user experience.
Data Sharing and Disclosure
We value the confidentiality of your personal data and do not sell or rent it to third parties. However, in order to deliver your orders and maintain efficient business operations, we may share your data with select third-party service providers. These include logistics partners for shipping, payment processors for secure transactions, and IT service providers that help us maintain and manage our platform. Each of these parties is contractually obligated to handle your data securely and use it only for the intended purpose.
Protection of Your Data
We implement robust technical and organizational security measures to safeguard your information from unauthorized access, misuse, or disclosure. These measures include the use of SSL (Secure Socket Layer) encryption during transactions, regularly updated firewalls, access control protocols, and data backups. Only authorized personnel have access to your personal data, and they are trained to adhere strictly to our internal security policies.
Use of Cookies and Tracking Technologies
To enhance your browsing experience and collect useful analytics, we use cookies, which are small data files stored on your browser. Cookies help us remember your preferences, understand how users interact with our website, and deliver relevant advertisements. While you can choose to disable cookies through your browser settings, doing so may affect certain functionalities of the site. Our use of cookies is compliant with international standards and includes both session-based and persistent cookies.
our Rights and Choices
As a user, you have the right to access, correct, or delete your personal data held by us. You may also withdraw your consent to marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly. Additionally, if you are located in a region governed by data protection laws such as the GDPR or CCPA, you may have further rights including the right to data portability, restriction of processing, and lodging a complaint with a data protection authority.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us. We are committed to addressing your inquiries promptly and transparently.